What is ISO 9001?

ISO 9001 is one of the most recognized quality management system globally. It was designed and continuously developed to be a key business development tool, providing a framework and set of principles that ensure a common-sense approach to the management of your organization, to consistently satisfy customers and other stakeholders.  In simple terms, it provides the basis for effective processes and effective people to deliver an effective product or service time after time.

What are the benefits?

  • Attract investment through enhanced brand reputation
  • Streamline internal communication and increase efficiency
  • Increase customer satisfaction
  • Increase efficiency and reduce overheads
  • Promote continual improvement of services
  • Better process integration
  • Meet any necessary statutory and regulatory requirements

What is ISO 9001 latest version?

The current amendment of the standard is ISO 9001:2015. It was updated in 2015, and supplanted the past standard ISO 9001:2008. This refreshed modification incorporates huge numbers of the procedures from the past amendment of the standard. To help this change, there was a significant auxiliary change from the ISO 9001:2008 Standard – the principal conditions of the standard are distinctive between the 2015 and 2008 updates.

Steps for organization to get ISO 9001 certified

For the organization QMS to be certified, you have to initially complete the execution. In the wake of completing all your documentation and actualizing your procedures, your organization additionally needs to play out these means to guarantee a fruitful certification:

  • Internal-Audit: to check your QMS forms. The objective is to guarantee that records are set up to affirm consists of the procedures and to discover issues and shortcomings that would somehow or another stay covered up.
  • Management audit: to assess the significant realities about the management system forms so as to settle on suitable choices.
  • Corrective activities: Following the internal audit and management audit, you need to correct the root cause of any identified problems and document how they were resolved.

The organization audit process is divided into two phases:

  1. Stage One Audit (documents review) – The auditor/s from certification body will review documents to ensure your documentation meets the requirements of ISO 9001 Certification and to determine an organization’s readiness for their Stage 2 Certification Audit.
  2. Stage Two Audit (on site audit) – evaluates the implementation and effectiveness of your organization’s management system(s). During the Stage 2 audit, Certification Body will determine the degree of compliance with the standard’s requirements and report any non-conformity that your organization will have to correct before the certification can be issued. If the Stage 2 audit is successful, your organization’s management system(s) will be certified and the certificate will issue.